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Programme Director - Departmental Delivery Cluster

  • Sector:

    Central Government

  • Job type:


  • Salary:

    Circa £120,000

  • Contact:

    James Greengrass

  • Contact email:

  • Job ref:


  • Published:

    2 days ago


Location: Leeds, London, Newcastle, Sheffield, Blackpool, Cardiff, Birmingham, Glasgow or Manchester hub locations.

​If you are motivated by organisational transformation, this is an exceptional role, leading the next stage in transformation of Shared Services in Finance and HR across 4 Government Departments, who employ half the Civil Service – 220,000 people.

​The “Delivery Cluster” comprises the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office – organisations that have real impact and accountability for our citizens.

​The four Departments, each a separate employer, have already worked as a cluster for second generation shared services. This challenging programme is making a shift in the quality of employee experience and business insight, in facilitating greater interoperability across Government, and enabled by the move to the cloud and evergreen Software as a Service.

​A Programme has been established across the Delivery Cluster to achieve this and driving forward the Government Shared Services strategy in so doing. The programme includes culture change, building a common operating model, business processing services (BPO) and commercial strategy.

​As a key element of this major programme, we are now seeking to appoint a Programme Director to the Departmental Delivery Cluster who will be responsible for the end-to-end delivery of this ambitious programme. Working closely with senior stakeholders across all four “Delivery Cluster” departments the Programme Director will lead the activity to design, procure and implement cloud-based end to end ERP and wrap around services. They will lead the development of a full business case for transformation, ensuring full support and governance from HM Treasury and Cabinet Office. They will also oversee the programme’s progress and ensure robust change controls are in place throughout its lifetime. They will also build engagement and support with stakeholders across government as well as externally with vendors and change partners. The Programme Director will also be tasked with building and leading a high performing team focused on delivering lasting change. Likewise, as a key member of DWP’s director community, the Programme Director will play an important role in embedding cultural change and make a contribution to overall corporate strategy.

​This is a highly challenging, rare and rewarding opportunity for a senior transformation professional with a proven track record of building shared services centres combining professions such as finance, human resources, ICT, procurement and payroll. The successful candidate will have proven ability to deliver an agenda that combines intellectual challenge and a high degree of complexity. You will bring a successful track record of transformation across organisations of significant scale and complexity in either the private or public sectors, driving both hard and soft change initiatives and implementing new operating models. Likewise, you will bring demonstrable track record of building high performing teams and creating a culture of inclusivity. You understand that real change can only succeed through communication, collaboration and a drive to continually improve.

​We are determined to ensure that the department is representative of the UK and welcome and will support applications from the widest range of people of different backgrounds, cultures and experiences.

​If you feel ready to contribute to momentous changes that will enable government to operate more efficiently, then please see the full role description and application pack below under Supporting Documentation:


Candidate Information Pack

Equality and Diversity Monitoring Form

Candidate Supporting Information Form

Disability Confident Scheme Form(if applicable)

Closing date: 23:55 BST Wednesday 13th October 2021