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Director of Delivery - iCAN Project - 2 year FTC

​The iCAN Programme is directed at transforming services for frail, mainly older people in Northamptonshire such that outcomes are improved and system performance and finances are improved. In order to achieve these aims the programme must stimulate partnership working in health and care organisations across the County, deliver change in care processes in multiple settings and engage a wide range of clinical and system leaders in contributing to the required improvements in service delivery. The intention is that frail residents ‘Choose Well, Live Well and Stay Well’. As this suggests the programme is to design services which clients prefer and to do that in conjunction with them.

Integration of services is now considered to be the vital element in delivering health and care services in Northamptonshire. The development of an Integrated Care System is predicated on the belief that integration will achieve better service outcomes and improve financial performance. The iCAN Programme is expected to demonstrate the benefits of integration and the Programme Director is to lead the drive towards these twin objectives and ensure that planned levels of performance improvement and service change are achieved. Apart from achieving transformation of service performance the programme is directed at creating the behavioural and cultural change needed to ensure that the service improvements are a lasting feature of the landscape of care in the county.

The Programme Director is expected to lead multiple teams in the design and implementation of transformational change across a wide range of services in a range of care settings. The iCAN Programme comprises three pillars and over 40 projects (known as ‘bricks’) involving a wide range of health and social care professionals in primary and secondary care, the third sector and client representatives. This requires the programme to encompass disciplines such as stakeholder involvement, effective communications, directed training programmes, behavioural change solutions and systematic performance measurement in order to demonstrate that agreed goals are being achieved.

It is essential that the Programme director is able to use change management principles, processes and tools to deliver the service quality, operational and financial results required. These technical requirements need to be allied to the ability to work across organisational boundaries at many levels in a complex work environment consisting of several large public service organisations with different cultures and a range of values, where there is underlying organisational change, which demands a clear view of strategic imperatives and highly developed interpersonal skills.

Please read the comprehensive candidate pack and associated iCAN programme information attached below. To apply, please submit your CV, a covering letter detailing your experience and suitability for the role, and an Equal Opportunities monitoring form (link below) to by 5pm on Tuesday 27th July 2021