Women in Leadership - Overcoming the negatives

This article was originally published in the MJ on 15th November 2007.

Women make great leaders – if they can get over their inner critic. Heather Jameson reports from the Women in Leadership conference in Manchester which offered advice to the females – and males – of local government

Women are, apparently, their own worst enemies. It certainly didn’t feel that way at the second Women in Leadership* event from Veredus, held in Manchester at the beginning of November.

In fact, the Hilton Hotel was awash with strong, confident and highly-successful women from the public sector. Leadership expert Professor Beverly Alimo-Metcalfe explains: ‘Women are great at lots of things. But what they are particularly good at is talking to themselves in a negative way.

‘If you had a friend who talked to you the way you talked to yourself, would you still hang round with them?’ Tameside MBC chief executive, Janet Callender, agrees the ‘inner critic’ was her biggest obstacle. ‘I don’t know where it came from,’ the usually-confident leader told the conference.

But the good news is that women don’t have to behave in that way. Ms Callender ‘extinguished’ her inner critic and has moved on to run an excellent, award-winning local authority.

When she joined Tameside, it was already ‘excellent’, ‘with a strong culture of continuous improvement’.

But it wasn’t enough – it needed to go through a culture change and risk losing that reputation for excellence. The senior management team was exclusively male, as it had been for at least a decade. There was a very ‘macho culture’. It was hierarchical, with a tendency towards micro-management, and a culture of confrontation and blame.

Perhaps most damagingly, there was no acknowledgement of achievements or successes. Ms Callender tells of her experience in an early meeting with staff, where she asked them to give themselves a round of applause for their achievements. She was greeted by silence. It was only when she jokingly explained how to clap that she got a response.

After the event, the feedback was just as bad: ‘Someone wrote, “chief executive” – not Janet, but chief executive – “we should stop being so self-congratulatory and get on with the job in hand”.’

Ms Callender accepts tthat the previous chief executive probably had to use his strongly-masculine style to get the organisation to where it was, but it was time to move on.

‘Members were clear about what they wanted. Even the job description had said there was a macho culture,’ she told delegates.

‘There were six men and me on the shortlist. They obviously thought, “Macho culture – that’s for me!”,’ she laughed.

Her choice was to fall in line with the culture, and continue to be excellent, or to take on the culture in Tameside and risk losing that. She opted for the latter – one of her mantras is ‘be true to yourself’, so she had little choice. Her advice to other female – and perhaps male – managers is: ‘You’ve got to find your champions early on.’ As we move into an era where a more feminine style of leadership is accepted and probably even preferred, Prof Alimo-Metcalfe points out women’s leadership styles have proven to be more effective.

She says women in the public sector often come across the question: ‘Are you going to achieve your targets, or are you going to be pink and fluffy?’ It is a no brainer. ‘Read my lips, stupid, you can do both’. In fact, research has proven the so-called ‘fluffy’ leadership style of women is more effective in modern organisations.

The professor urged the women present to remember one acronym – CIA C – change what you need to change I – influence what you can A – accept the limitations of the organisation

The session closed with a networking session. As Ms Callender says: ‘I am a great fan of networking, of the culture of “bring and boast”, or as I like to think about it, “nick and steal”.

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Feedback from previous Female Leaders events:

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"Really interesting and useful. Have gone away with food for thought."

"Well organised, good cross section of speakers and very helpful networking."

"Good opportunity to learn from others experiences."

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